Terms and Conditions

PRODUCT DESCRIPTION AND INGREDIENTS
Chile Mojo aims to provide as much information about an item as possible.  There are times however when manufacturers will change a recipe or ingredient list.  Or the packaging may not look exactly like the photo.  If you have particular dietary requirements or preferences we encourage you to do your own research on the products.  We also invite you to contact the store for more information prior to placing the order.
While we endeavor to keep the site as up to date as possible, we cannot guarantee that the description is 100% accurate. 

SUPER HOT PRODUCT WAIVER - Chile Product Purchases

Purchaser of these products hereby acknowledges the risks associated with use of these products, many of which contain intense heat factors. Purchaser hereby understands and accepts the element of danger if products are misused. Furthermore, it shall be clearly understood that these products are purchased and used strictly at the purchaser's risk. Purchaser hereby releases Chile Mojo from all liability and indemnifies and holds harmless Chile Mojo with respect to any claims of damages or injuries resulting from the use, consumption, ingestion, and/or contact with respect to these products.

If this product is given as a gift the Purchaser will be responsible for making the recipient fully aware of the potential danger if handled improperly, or directly consumed.

Chile Mojo only accepts orders of Hot Sauces with a heat rating higher than 16 from people over the age of eighteen.  By accepting these terms you are acknowledging that you are over the age of eighteen and have read and agree with the Super Hot Product Waiver.

The Chile Mojo retail store is open from Tue-Sat, and all online orders will be filled during this time, usually within 24-48 hours* of your order being placed.  Orders placed between Friday afternoon and Monday will be shipped from the following Tuesday.

Most parcels will be given Authority to Leave unless you request otherwise.

Both Courier and Australia Post options are given.  Please select the method most suitable to you and we will endeavor to ship with your preferred carrier.  There are times where we may need to substitute the method of shipment and will do our best to advise you, however if we are unable to contact you we will ship out as soon as possible so as to avoid delay.

DELIVERY ESTIMATES are:

Australia Post Regular: 2-9 business days
Australia Post Express: overnight (2 business days in outer zone)

Startrack: 1-5 business days

INTERNATIONAL parcels are sent with Australia Post and includes tracking.  Due to current global conditions, an estimated transit time cannot be given.

Chile Mojo will endeavor to ship by your preferred method but reserves the right to use an alternative carrier based on receiver’s address and/or size/weight of order.

* next day despatch
Same Day or Next Day Despatch is usually achieved.  However, it is dependent on an appropriate receiving address being used, the day of the week that the order is placed and that all items are in stock.  Please contact us should you have an urgent requirement and we will be able to confirm if your order qualifies for Next Day Despatch.

Click 'n Collect - this is a free of charge option but must have pre-payment.  Customers collect their order from our retail store located in Adelaide's East during trading hours which are Tue-Fri 10am-5.30pm and Sat 10am-4pm.  Click 'n Collect will show as an available option upon checkout if your delivery address is in South Australia.

SEEDS
Given the myriad of environmental factors which may affect seed growth, we cannot guarantee your success.